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Common Rider Ltd Privacy Policy & Cookies

Common Rider Ltd,registered in England and Wales under company number 13270568, Southgate Chambers, 37 Southgate Street, Winchester, England, SO23 9EH,operates www.commonrider.co.uk. The following information describes how we store and use your personal data. It informs you of our policies regarding the collection, use and disclosure of this data. The information we hold about you will depend on our relationship with you and so you may not find all sections relevant.

This Privacy Policy is in compliance with EU’s new privacy law, the General Data Protection Regulation (GDPR), which came into effect in the UK on May 25, 2018. This law gives you more control of your personal data and greater transparency around how it is used.This policy applies to information held about our contacts and prospective contacts, suppliers and prospective suppliers, artists and all other persons about whom Common Rider Ltd holds information. By 'information' we mean personal information about you that we collect, use, share and store.

Keeping your personal data safe has always been important to us and we welcome the new GDPR as an additional layer of security for us all.

OUR DATA PRINCIPLES

  • We hold only the minimum amount of information about you.
  • We use this information to respond to your enquires, communicate with you and provide you with information which we believe may be of interest.
  • We only hold your data for as long as is necessary.
  • We ensure we have appropriate security measures in place to protect your personal data.

YOUR INFORMATION

When you use our website, make contact, or share your information with the staff and management at Common Rider Ltd you consent to us processing, collecting and storing your personal data, on the terms and for the reasons which are explained below.

WHAT INFORMATION WE COLLECT

We may collect some (or all) of the following:

  • Your name.
  • Your contact information such as your address, email address and telephone number.
  • If required, your payment details.
  • Information about you that you give us in person, or by corresponding with us by phone, e-mail or otherwise.
  • Standard Google Analytics data such as your IP address and your browser type when browsing our website.

HOW YOUR INFORMATION IS USED

We may use your information to:

  • Communicate with you and provide you with information that you request from us or which we feel may be of interest to you, or where we have identified a legitimate interest to do so.
  • Ensure that content from our website is presented in the most effective manner for you and for your computer.
  • Carry out our obligations arising from any contracts entered into between you and us.
  • Notify you about changes to the business, such as our contact details or website.
  • Send you digital newsletters, announcements and invitations.
  • Send you the goods you have bought, invoices and to collect payments.

EXTERNAL LINKS

Please note that if you click or follow any links from our site to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.

HOW TO OPT-OUT

If you do not want us to use your information for mail-outs, please contact us directly by emailing info@commonrider.co.uk

HOW WE PROCESS YOUR INFORMATION

Our processing of your personal information is necessary:

  • For the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts;
  • for the purposes of legitimate interests pursued by us; or
  • in order to comply with a legal obligation to which we are subject.

In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.

LEGITIMATE INTERESTS

Where our processing is based on the legitimate interest grounds described above, those legitimate interests are: to make sure you receive updated information on business activities and to provide the services you have requested.

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our site, which is referred to as Log Data.

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages you visit while on this website, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data.

DATA STORAGE

Any data that you share with the Common Rider Ltd is stored on our secure servers and those of our point-of-sale providers. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold.

If we identify a legitimate interest to send you information about forthcoming promotions, your name and email address will be stored under our marketing campaign manager website; MailChimp. You can access MailChimp's privacy policy information here.

Your privacy is very important to us and we will take all reasonable steps to protect your personal data, but please be aware that any data that you share with us is shared at your own risk. You are also welcome to request access to, correct or delete information that we have about you at any time by contacting us at info@commonrider.co.uk

COMMUNICATIONS

We may use your personal information to contact you with newsletters and other information that we feel will be of interest to you. We hope that you enjoy receiving our emails, but if you no longer wish to receive them, you can unsubscribe at any time via the link found in the footer of each email.

ACCESS TO INFORMATION

You have the right under the Data Protection Act to access the information that we hold about you. If you wish to exercise this right, please send your request to info@commonrider.co.uk

COOKIE POLICY

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. We use cookies to help us improve, promote, and protect our services. By continuing to use the site, you agree to our cookie policy.

SECURITY

The security of your Personal Information is important to us and we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold.However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of 14 October 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Last updated: 14 October, 2021

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Common Rider Ltd :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Common Rider Ltd uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Common Rider Ltd website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Common Rider Ltd do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 01962 398 711 or via our contact us page link at the top of the page.